- To perform quality repair service at a fair price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use quality products which meet or exceed original equipment standards.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
- To treat each vehicle as if it were our own.
- To notify the customer if appointments or completion promises cannot be kept.
